Standard Shipping
- Free Shipping on orders over $150.00 within the continental United States. Excludes shoes, hats, sales items and International shipping.
- Shipping cost is $7.00 on orders under $150.00.
- Standard shipping takes 1-3 business days, Monday-Friday (excludes Saturday, Sunday and holidays) to be processed and packaged before they are shipped out.
- Expect to receive your package 2-3 business days after the order has been processed and shipped.
- Shipments occur only on weekdays (Monday-Friday).
- Orders placed after 12 PM CST on Fridays, will be processed on the following Monday.
- Shipping is subject to change and will be determined at the time of order.
- Please expect shipping delays during site wide sales and during the holiday season.
- Wild Lavender Boutique is NOT responsible if the package is not delivered in the guaranteed shipping time. Please contact your local carrier.
- All orders include tracking with delivery confirmation. Sometimes tracking information is not updated in a timely manner.
- If your tracking information states that your order has been delivered and you have not received it, please contact your local carrier. USPS 1-800-ASK-USPS or UPS 1-888-742-5877.
Wrong Address
- Wild Lavender Boutique is NOT responsible if a package is shipped back to us due to an incorrect or undeliverable address. It is the buyer's responsibility to make sure that he or she enters the correct shipping address before you checkout.
- If the package leaves with the incorrect address, the customer is responsible for the additional shipping cost, once we receive their package back. If the package is not delivered back to us and goes to the incorrect address, Wild Lavender will not be held responsible.
Lost, Damaged or Stolen Package
- Once the package leaves Wild Lavender Boutique and is in the hands of the carrier, Wild Lavender Boutique, is NOT responsible for lost, damaged or stolen packages. Please contact your local carrier for information and tracking. USPS 1-800-ASK-USPS or UPS 1-888-742-5877.
Carrier Contact Numbers:
USPS: 1-800-275-8777
International USPS: 1-800-222-1811
UPS: 1-800-742-5877